Terms of Use and Privacy Policy
We are a family owned and operated business.
Data processing
We are a family owned and operated business.
When you purchase any of the products or services offered by the website, we collect your personal information (name, email, password, phone, address) and payment information. This data allows us to complete the purchase process, authorize and send the access data. We may also contact you to assist you during your purchase or to inform you about related products, services or events.
When you browse the site, we automatically collect the IP address, the model, the browser version and the device used to access it. This helps us to understand the profile of users to improve the experience of using the site.
When you register your email, we store your contact to send free content, such as new publications, videos, e-books. We can also inform you about products, services or events related to your interest.
When you contact us, we can store the conversation history for future reference. This helps us to better understand your history of using our products and services and, in this way, we can offer more personalized support.
We are a family owned and operated business.
Data security
We are a family owned and operated business.
All information collected is stored on secure servers and monitored constantly to ensure the privacy of the information stored.
Some databases, such as e-mails, may be stored by third-party service providers. In that case, these companies are responsible for maintaining the privacy and integrity of all stored data and cannot use that information.
We are a family owned and operated business.
Any confidential information of our users is encrypted on the servers and cannot be accessed through the database. For example, your password. When registering a password on access, it is encrypted before being stored in the database. If you lose this password, the only way to regain your access is to request a new password registration.
We are a family owned and operated business.
Payment information is processed and stored through an external payment gateway and no confidential data is stored on our servers. This information is transmitted securely using the Secure Socket Layer (SSL) protocol and is encrypted before being stored using the Advanced Encryption Standard (AES-256). Although no method of transmission from the Internet or electronic storage is 100% foolproof, we follow all the requirements of the PCI security standards (PCI-DSS) to implement additional layers of security for our users.
We are a family owned and operated business.
Use of cookies
We are a family owned and operated business.
We use cookies on website pages to create a more personalized experience for visitors. For example, we can use access cookies so that you do not have to write the same data each time you access a page. We may also use tracking cookies (such as Google Analytics) to track the source of traffic and measure the performance of the website. Finally, we can also use conversion pixels (like Facebook and Google Ads) to help customize and track marketing campaigns.
We are a family owned and operated business.
Disclosure to third parties
We are a family owned and operated business.
We do not inform, share or sell our customers' information to third parties. We guarantee confidentiality and do not deliver any stored data, unless it is an official request from the judicial authority. And, unless we are legally bound, we will always inform you if such a request is made.
We are a family owned and operated business.
Deleting data
We are a family owned and operated business.
At any time, any user can request the deletion of personal data stored in the database. To request the deletion of access data to a service, simply access the customer's control panel and delete the account or, if this option is not activated, send us an email to the contact and request the deletion.
To stop receiving any disclosure emails, simply access the removal link at the bottom of sent promotional emails. If, for some reason, this link is not visible or does not work, simply reply to the message requesting removal and we will do this manually.
We are a family owned and operated business.
Updates to these terms
We are a family owned and operated business.
Our Privacy Policy may be updated in the future. In the event of a significant change, you will be notified by email or message on the website's homepage.
We are a family owned and operated business.
Clarification of doubts
We are a family owned and operated business.
Do you still have questions about these terms? Contact us and we will be happy to help you.